---
type: this-week-with
url: 'https://taylordrayson.com/2022/12/02/tww-s3-e107'
title: 'Season 3, Episode 107'
date: '2022-12-02T13:00:00+00:00'
fields:
  episode: S3E107
  season: '3'
  number: '107'
  topic: 'Customer Survey - Why do people not buy from you? - Why has a customer left you? - Sending proposals on Friday - New website design has been started - Reflection Update - Checking in with customers and processes - Hansel & Gretel pantomime'
  duration: '21m 40s'
---

# Season 3, Episode 107

Customer Survey - Why do people not buy from you? - Why has a customer left you? - Sending proposals on Friday - New website design has been started - Reflection Update - Checking in with customers…

A little late starting due to technical issues.

Day out for Taylor's birthday

Back in Time Exhibition - <a href="https://backintimeexhibition.com/london/">https://backintimeexhibition.com/london/</a>

Customer Survey - asking why people choose not to purchase from you, or decide to leave you

Getting back to people quickly - strike while the iron is hot

If you are really busy, then get a PA - real or virtual, or put time aside everyday to deal with admin

Sometimes the admin is not something you enjoy, but it could be costing you business

Don't send proposals on a Friday - makes it difficult to follow up over the next few days

Venues Map is now live - you can see it at: <a href="https://venues.disbelieving.com/">https://venues.disbelieving.com</a>

The new website design has been started, and we are making good process

Entering Season 4 next month...

Checking processes and putting something in place for times of illness

Checking in on customers and being more pro-active

Don't play catch-up, be ahead of your workload

Hansel &amp; Gretel in Sanderstead, January 7-14th 2023 - tickets can be bought at: <a href="https://www.sdclub.org.uk/box-office">https://www.sdclub.org.uk/box-office</a>

Visit the website: <a href="https://www.thisweekwith.co.uk">https://www.thisweekwith.co.uk</a>

Drayson Design Website - <a href="https://www.draysondesign.com">https://www.draysondesign.com</a>
The Creative Tinker Website - <a href="https://www.thecreativetinker.com">https://www.thecreativetinker.com</a>

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* Full transcript will be available on the website. We may receive a referral fee from any of our links which help towards the costs involved in creating this content for you.

## See also

- Listen: [Listen](https://media.blubrry.com/thisweekwith/www.thisweekwith.co.uk/wp-content/uploads/this-week-with-taylor-gordon-podcast-107.mp3)
- Watch: [Watch on YouTube](https://www.youtube.com/watch?v=t-15CreNCGk)
- All this week with: [This Week With](https://taylordrayson.com/this-week-with)
- That day: [2 December 2022](https://taylordrayson.com/2022/12/02)